Read what Done Right Services’ satisfied customers have to say

angel ortega
December 14, 2023
What a total pleasure it was having Done Right Services water seal my basement. I spoke with Courtney over the phone who was very friendly to schedule a quote. Jeremy the owner was punctual on the date of the estimate. Chris and Doug were great! Addressing all my concerns and even helping me with other issues they spotted and how to go about fixing it. Job well done! I would strongly recommend them. Check out there Facebook.
Dougiejuknow 978
November 28, 2023
Great company good communication with the workers clean environment now happy customer
Jodi Cook
November 20, 2023
The mortar was crumbling from our 235-year-old house’s flagstone walls in the basement. Water was leaking through the walls. We contemplated fixing it ourselves, but this job truly needed to be done by professionals. I saw some online posts about Done Right Services and what a great job they do at sealing foundations. I spoke with Courtney; who was very helpful through this experience, at the Done Right Services office to set up an appt for a quote. Jeremy was extremely knowledgeable of the situation in our basement as he has fixed houses like ours for YEARS. He provided the quote during his visit, and we also scheduled a date for the project. Doug and Chris were assigned to the job and completed it in 5 days time. Chris and Doug are experienced, detailed, professional, knowledgeable, the clean up after the job was well done, and their communication during the job was very much appreciated. Our basement is now clean, bright, restored, safe, secure, dry, and sealed for many years to come, with their impressive 30-year warranty! The work was done on a Friday, and on Saturday we noticed a small hole in the wall. I messaged Jeremy and on Monday morning he came and looked at the hole and repaired it on the spot. Great service is hard to find these days, but Done Right Services showed us it still exists! I highly recommend this company for your basement repairs. Thank you, Done Right Services!!
Linda Heafey
October 13, 2023
The crew from Done Right — Doug, Chris, and Johnathan — did exactly what Jeremy said they were going to do for my cellar, and I couldn’t be more pleased with the work they did. They turned a damp, smelly, critter-infested space into a place I can now use for storage. I’m feeling healthier already!
Denise Walsh
October 3, 2023
Jeremy, Doug, Chris, and Jonathan, our crew just completed our 123 year old very large basement in a week. The mortar was crumbling, water was leaking through the walls, we had black mold, holes, and mice. We didn't know what we could do to save our home. This crew is talented, detailed, thorough, professional, creative, knowledgeable, and just amazing!! Our home is clean, bright, redone, and restored, safe, secure, dry, and sealed for many many years to come, and we're amazed. Thank you Done Right!!
Daniel Taylor
February 21, 2023
Big improvement. No more showers of deteriorated mortar to cleanup! Workers worked real hard and got it done in a week. A bit expensive, but they did what we needed done. Unfortunately we can't paint the surface.
Mindyi Biznesss
February 7, 2023
I was lucky enough to have met Jeremy, the owner of Done Right Services when I was looking for someone to help with a severe water issue in my basement. (3 inches deep in one area!). I had previously tried to get estimates from several other contractors, but this project is not for the faint of heart. Most threw their hands up and walked away or never called back. Jeremy walked my entire property, indoor and out. He listened politely to my frustrated grumbles about other contractors I’d had flee my “lost cause”of a property. Jeremy offered realistic and practical insight and guidance as to how to attack and prioritize the projects. After about 30 minutes, he said “you don’t need me.”Then he offered me the name of a company he recommended and said you need someone like this. He gave me their direct line. I was never asked for a dime. Jeremy offered his time and advice free of charge. In the end, I’m truly disappointed I didn’t get to work with Done Right Services. I am however, very grateful people and companies like this still exist. Incidentally, the company Jeremy recommended appears to offer similar service and my project is scheduled. You can be sure if I ever need a company like Done Right, they will be my first and only call.
Susan Kelley
November 19, 2022
Jeremy the owner was very knowledgeable and genuinely helpful about improving my home. Courtney the manager was attentive and thorough and it was very easy to get in touch with her via text or email. The process is well planned and went smoothly from start to finish. I was super impressed with all 4 guys on the crew because they were exceptionally friendly honest and professional, they did hard work, dirty work, quality work and seemed to have fun while they did it, and they very muchñ cared that I was happy with the result. I love my new basement! I highly recommend them!

Mary D’Angelo

Project: Basement Waterproofing , Fieldstone Foundation repair
Comments: I can’t recommend Jeremy and his company Done Right Services enough. When I purchased my older home in 2017, I was told that Done Right Services had waterproofed the basement walls. Thru every storm that year the walls were completely dry but the floor leaked badly. So after awhile I contacted Jeremy to fix the floors too. Jeremy came quickly and not only explained the process but was extremely kind and considerate to me. While Jeremy and the Done Right crew were here, I had to leave for an appointment. I was so comfortable with this company (especially knowing that Jeremy was here working and overseeing the job) that I left for my appointment without any apprehension. When I got home later that afternoon, the job was done, the door was locked, and he even left me a note! It’s been a few months and a few storms and my basement and my “stuff” is completely dry! Thank you Jeremy and Done Right Services. It was a pleasure. PS…. I love the color!

Patrick Gaffney

Project: Basement Waterproofing , Fieldstone Foundation repair
Comments: After searching high and low for someone to repair my field stone foundation, I found Done-Right services website and videos. Everything from start to finish was perfect. Jeremy and his crew came in ahead of schedule and finished my basement project much quicker than I had anticipated. Everything was communicated perfectly, pricing was very reasonable and I am so excited With the outcome and finished project. If you dread going in your cellar because it’s an older field stone foundation that leaks, make sure to call Jeremy and his crew.

Elizabeth Castle

Project: Basement Waterproofing , Fieldstone Foundation repair
Comments: My 130 year old house has a field stone foundation and had never been repointed as long as I lived there. I called this company because they were the only ones who I could find who stated they were familiar with working with this kind of foundation. They came in and within a week my basement looks and feels 100% better. Highly recommend them if you need work done.

Ronald Lopez

Project: Basement Waterproofing , Fieldstone Foundation repair
Comments: Jeremy and his team did a phenomenal job from start to finish. It was a pleasure dealing with Jeremy as well as his hard working team. The crew did a great job of prepping the job and keeping me updated with the progress. All the guys were very respectful and it was especially nice dealing with German! He made sure I was happy with the work and addressed any concerns I had. They even came back one last time to do final touches to do the job for 100% satisfaction. I would highly recommend this local company. Thanks again guys!

Review by David W. in Waltham, MA

Project: Basement Waterproofing , Fieldstone Foundation repair
Comments: Jeremy was curteous, customer service focused, and did a great job on my basement. He worked hard to make sure I was happy and was also flexible in making this project work for me. He had a very challenging basement – a 100+ year old fieldstone basement with places where all the mortar was gone and we could stare at sunlight from the basement. He powerwashed and cleaned out the joints, repacked and stabalized the mortar, and then sealed the entire foundation. It looks like a million bucks now! Very satisfied and will hire him again for related projects!

Review by James E. in Woburn, MA

Project: Basement Waterproofing , fieldstone Foundation repair
Comments: Jeremy has provided solution to our basement waterproofing problem, performed the work on time and within budget, and has been responsive to our calls. Highly recommended.

Review by Harry K. in Lowell, MA

Project: Basement Waterproofing, Fieldstone Foundation repair
Comments: Done Right Serives is one of the best companies I have ever worked with. They did exactly what they said they were going to do and also finished the job quickly. The repaired wall looks fantastic and has definitely improved the value of our townhouse complex. Jeremy was always availalbe to answer questions and extremely helpful in sizing up the job that had to be done. I would highly recommend this company for any type of waterproofing work. They are true professionals in every sense of the word….

Review by Michael B. Brookline MA

Project: Basement Waterproofing,Fieldstone Foundation Repair
Comments: MAJOR WATERPROOFING BASEMENT / CRAWL SPACE / BULKHEAD / CRACKED FOUNDATION The review’s and the fact I researched every avenue to fix the massive amounts a water that would enter the basement threw the floor, walls, bulk head, and crawl space I had many contractors come over with there way of fixing it from inside and out from sump pump french drains to digging up under the foundation and sealing from the outside well it was no brainer Jeremy had the best solution hands down and the best value Jeremy’s product’s really work and he lived up to his name DONE RIGHT SERVICE’S he can tackle almost any project give him a shot no disappointment

Review by Daniel P. in Saugus, MA

Project: Basement Waterproofing,Fieldstone Foundation repair
Comments: Professionalism and superb craftsmanship at their finest. Done Right Services was exactly as advertised from beginning to end. All work was done in a timely manner, and exactly as described. One could not ask for more in a contractor. The process was seamless and the courteous employees and president always returned phone calls and were very helpful with questions and concerns. I highly recommend Done Right Services for all of your construction needs.

Review by Nancy S. Cambridge, MA

Project: Basement Waterproofing, Fieldstone Foundation repair
Comments: Jeremy came across as honest, and trustworthy and knowledgeable. He promptly returned phone calls, and always showed up exactly when he said he would. Everyone in our condo association is very pleased with the foundation repairs/repointing he did for us.

Review by Stephan D. in Bedford, MA

Project: Basement Waterproofing, Fieldstone Foundation repair
Comments: Our waterproofing project became more complicated than anticipated when we decided that it was a good time to upgrade our electrical and heating systems. Done Right Services was accomodating with the changes of schedules. Done Right Services went beyond the minimum requirements and helped with demolition and trash removal. Done Right Services always showed on time and returned call quickly. All in all it was a good experience and the job was done right! We will use them again for other services.

Repairing & Waterproofing some of the oldest homes across New England

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Cities of Essex County MA:

Amesbury
Andover
Beverly
Boxford
Danvers
Essex
Georgetown
Gloucester
Groveland
Hamilton
Haverhill
Ipswich
Lawrence
Lynn
Lynnfield
Manchester-by-the-Sea
Marblehead
Merrimac
Methuen
Middleton
Nahant
Newbury
Newburyport
North Andover
Peabody
Rockport
Rowley
Salem
Salisbury
Saugus
Swampscott
Topsfield
Wenham

Cities of Middlesex County MA:

Acton
Arlington
Ashby
Ashland
Ayer
Bedford
Belmont
Billerica
Boxborough
Brookline
Burlington
Cambridge
Carlisle
Chelmsford
Concord
Dracut
Dunstable
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Framingham
Groton
Holliston
Hopkinton
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Lexington
Lincoln
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Malden
Marlborough
Maynard
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Melrose
Natick
Newton
North Reading
Pepperell
Reading
Sherborn
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Stoneham
Stow
Sudbury
Tewksbury
Townsend
Tyngsborough
Wakefield
Waltham
Watertown
Wayland
Westford
Weston
Wilmington
Winchester
Woburn

Cities of Norfolk County MA:

Avon
Bellingham
Braintree
Brookline
Canton
Cohasset
Dedham
Dover
Foxborough
Franklin
Holbrook
Medfield
Medway
Millis
Milton
Needham
Norfolk
Norwood
Plainville
Quincy
Randolph
Sharon
Stoughton
Walpole
Wellesley
Westwood
Weymouth
Wrentham

Cities of Suffolk County MA:

Allston
Beachmont
Boston
Boston University
Brighton
Charlestown
Chelsea
Deer Island
Dorchester
Dorchester Center
East Boston
Grove Hall
Hyde Park
Jamaica Plain
Kenmore
Mattapan
Mission Hill
Point Shirley
Readville
Revere
Revere Beach
Roslindale
Roxbury
Roxbury Crossing
Soldiers Field
South Boston
Uphams Corner
West Roxbury
Winthrop
Winthrop Hlds

Cities of Worcester County MA:

Ashburnham
Athol
Auburn
Ayer
Barre
Berlin
Blackstone
Bolton
Boylston
Brookfield
Charlton
Clinton
Douglas
Dudley
East Brookfield
Fitchburg
Gardner
Grafton
Hardwick
Harvard
Holden
Hopedale
Hubbardston
Lancaster
Leicester
Leominster
Lunenburg
Mendon
Milford
Millbury
Millville
New Braintree
New Salem
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Northborough
Northbridge
Oakham
Oxford
Paxton
Phillipston
Princeton
Royalston
Rutland
Shrewsbury
Southborough
Southbridge
Spencer
Sterling
Sturbridge
Sutton
Templeton
Upton
Uxbridge
Warren
Webster
West Boylston
West Brookfield
Westborough
Westminster
Winchendon
Worcester