"Three years ago, I had several foundation cracks in my basement sealed by another crack repair company. This fall, every single repair they filled, began to leak with water.
I contacted Done-Right Services and was introduced to German and his team.
Every team member was professional, polite, tidy, and hard-working.
They practiced appropriate social distancing and COVID-19 precautions.
But most importantly, their workmanship exceeded my expectations.
They repaired the previous failures, filled a wall-to-wall floor crack and sealed/water-proofed my entire basement walls and floor. They were also able to seal behind some very tight spaces, like our water softening equipment.
Now, when I turn on the lights and enter my basement, it honestly looks as if I could ice stake across the floor. Thanks to German and his team, I have significantly increased the value of my home.
On a side note, I have a 19-year-old son diagnosed with special needs. German and his crew were not afraid to interact appropriately with Nick and allow him to admire their workmanship. Their small acts of kindness went a long way to make a young man feel happy and included within the interactions of a very cool group of guys. He will never forget it.
Well Done, Done Right Services!"
"TLDR -> Highly recommend
I reached out to Jeremy back in Oct of 2020. He came out looked at the property and promptly provided me a quote. I always get a little nervous about any company that I've never worked with or have not had a friend recommend to me. But I decided to go with them.
The worked they performed at my house: They re-pitched the stone field stone foundation, water proofed, and poured a cement floor (used to be dirt), they removed a needless field stone wall and cut a doorway in the cement foundation.
The results are AMAZING: These guys are hard working, professional, and just do an amazing job and keep things super clean. I'm SO happy with the results of the work done here that I had to write a review and I'm not one to leave reviews. Thanks to Jeremy and team....you guys truly are amazing people. And yes I do have before and after pictures that I'm happy to share"
"I had contacted Done Right Services about doing some work on my downstairs bathroom for some water issues I was having. Not only was German Arias on time and professional but his boss( wasn’t able to remember his name unfortunately ) got on the phone and helped address the issue and answer any questions I had. They were able to give great advice and offered any help they could. I would definitely recommend this company to anyone else that is looking for foundation repair and/or water proofing."
"Done right did a huge job at our house in Pepperell. We were in the process of a buy this house we were told That this 1880 houses foundation was unsafe, slipping and bowing. The stone field foundation had holes in it which had zero insulation. This foundation had awful support if we did not get this fixed correctly the dirt under the house would have slipped so much that the house would have started to cave. I was referred to done Right by a really good friend and he said they are definitely the ones for the job! I’m so glad I went with Done right! From the beginning Jeremy came out on a Saturday to give me a quote and see what he thought about what we could do. Jeremy definitely has a gift to see this awful sad excuse for a basement/ foundation and visualize a usable basement as well as a safe, strong foundation. Done right gave us hope that we could buy this house and make it safe for a fair price. Jeremy explained the process they would do very well. Pretty much they had to remove a large amount of timber from the dirt that had been acting as a support for the house as well as hold all the earth back from caving in. they would repoint the entire foundation and create a concrete wall to create even more support and hold back all the earth. They poured concrete for floors and completely water proofed the basement. The before and after pictures of this project is astounding! The process was as timely as Covid would allow and Jeremy was always very responsive to texts and questions. We are over the moon excited about our basement. The work the company did was so well done! Workers were all very respectful as well. I would highly recommend this company for any small or large foundation/ stone wall jobs you have!"
"I contacted Done Right Services about restoring my 150-year-old fieldstone foundation. Communication via text and email was timely. All the steps from inspection to estimate to work schedule dates to project completion proceeded smoothly. The crew was great to work with. They respected our property, explained what they were doing, and answered all our questions. All work was completed as planned. We are pleased with the results and highly recommend Done Right Services."
"Great experience! I called Done Right Services because I was having problems with a humidity issue in the basement and thought basement floor sealing might be the way to go. Jeremy arrived at my home, asked me what was going on, reviewed all the steps that I had taken to manage the humidity, took a look at the basement and perimeter of the house, and recommended that I did not need his service! He made some additional recommendations that I should consider to control water and drainage around the house and products to control the humidity inside the house. A service provider with lots of knowledge and high integrity, I will be calling Done Right Services for any future waterproofing needs."