"Jeremy and his crew repaired the fieldstone foundation in our 1750 farm house. The crew followed the exact process detailed on their website and in their videos: pressure wash to remove old lime-stone mortar, re-point (which often required pushing new mortar in by hand between stones), water-proof finish coating. The team's very thorough and diligent approach is evidenced by the finished product. I was primarily focused on the structural issues - repointing the walls and insuring the stability of the foundation - and that repair was excellent. The fact that it now looks great as well is just an added bonus. I would hire Jeremy and his team again and expect to bring them back to put an epoxy coating on the floor."
"Jeremy is truly fantastic. After I sent Jeremy our home inspection report, he spent about twenty minutes on the phone with me talking through the different concerns. He made cost-saving recommendations (e.g., purchase our own dehumidifier and install it - he gave a brand and model recommendation), made a referral to fix our bulkhead, and offered to come out and take a look at the other issues we had, including examining one of our three sump pumps that was not working.
My husband met Jeremy on site and was really impressed with his knowledge and how willing he was to share his expertise. He walked around our property with my husband, educating him on drainage, and checked out the sump pumps in the basement. We ended up having an issue with an outlet, not our sump pump, but if we have any issues with water in our basement, Jeremy will be the person we call."
"Done Right Services was referred to us, and we were highly pleased with the process from start to finish. Jeremy's experience and expertise was invaluable when assessing how to help improve our foundation. They were able to be flexible and fit us into their busy schedule which we really appreciated. During the time of the job, the men worked efficiently and were very polite and enjoyable to have. The job was done in less time than we anticipated and it looks great. In just a short time, we have already seen the benefits of having our basement done with Done Right Services. I will recommend them to anyone who needs restoration of their foundation, because they truly "Do it Right!" Thank you Jeremy and your Team!"
"Done Right did it all right! Jeremy came out at a time convenient for me for an initial estimate. Being a relatively small job (fixing 9 cracks in the walls around my poured foundation) he said he would be the one to come and do the work himself. I had to do some work (clean up the basement so he could get to the walls) which took a little while to take care of and Jeremy was more than willing to be flexible with his scheduling. Once I was ready he came right out and take care of the job. He did exactly what he said he would, addressed each of the cracks around the basement and sealed them very well. Not a drip has made it in since he was there. To my surprise Jeremy took the time to identify a major source of water infiltrating my basement (turns out there was a very poorly placed condensate pump outlet). He went to the local HomeDepot, bought some PVC, and rerouted the outlet away from the foundation. Also, he went around and treated all visible cracks from the outside as well as a few other very small ones inside that were not leaking (not part of the original quote). I hope to never need Done Right's services again but if I do I would hire them in a heart beat! I didn't even mention the transferable warranty!"
"Showed up on time. Completed the job with no mess left behind. Business the way it should be!"
"The basement of our 100-year-old house was occasionally wet, musty and dusty. Jeremy's team cleaned out the old mortar dust and waterproofed the rubble foundation and floor more than a year ago and it is now clean, dry, and dust-free. Jeremy was responsive to all of my requests."